Our retail clients often run ads on Facebook and Instagram that click through to WhatsApp. For example, an electronics retailer attracts thousands of potential retail customers with click-to-chat ads with amazing deals. Potential customers are given the option to select the branch nearest to them and are directed to a sales agent at that branch to discuss the products.
The sales agent answers
the potential customer’s questions and directs them to visit the branch. To do this, they use respond.io’s workflow automation. The platform has helped them connect all of their sales agents to respond faster to leads and get them into stores to make a purchase. A single conversation with the right incentive may be enough to influence a potential customer to buy online or visit your store.
But if not, be prepared to continue engaging through telegram blast other channels. 3 Ways to Capture Leads Through Social Media or Your Website Some potential customers prefer to browse products on social media or your website before starting a conversation. An active social media presence and an easy-to-navigate website offer more opportunities to engage potential customers. Here are three ways to attract new potential customers to your retail business and encourage them to start a conversation.
Chat buttons on your
website and social media Potential customers who find your how to get more reader interaction products on your website or social media often have questions before they buy. Whether they have a customization request or an inquiry about discounts or promotions, getting in touch with you should be easy. Illustration of omnichannel chat widget for lead generation in retail An omnichannel strategy makes it easier for potential customers to contact you Consider including an omnichannel chat widget on your website so visitors can contact you through their preferred channel.
Encourage your followers to
chat with you on social media as well. Remember that every intera atb directory ction has added value. Making chat options more prominent on your website is a simple step, and putting it into practice can increase your leads. 2 | Get leads at live shopping events For retail products, Facebook Live Shopping is a great way to build buzz around limited-time promotions and get potential customers to message you.
